Robinhood Customer service
Official & Safe Contact Channels
1. In-App or Website Support
- Phone callback:
- Open the app, go to Account → Help/Support → Contact Support → Request a Call & Robinhood Customer service.
- Robinhood offers 24/7 callback support; if you miss the call, they’ll leave a voicemail and call back reddit.com+4thetradeinfo.com+4helpbygenie.com+4.
- Live chat:
- Also available via the app or website under the same support menu .
📌 Important: Only request phone support this way. Do not search for phone numbers online—they might be scams .
2. Email Support
- The official email for non-urgent issues is support@robinhood.com newsroom.aboutrobinhood.com+15thetradeinfo.com+15viao.co.uk+15.
- No direct general support email is listed publicly, and their Help Center encourages using the app or website for faster help fairygodboss.com+9elliott.org+9thetradeinfo.com+9.
3. Social Media (Non-sensitive inquiries)
- You can send messages via X (formerly Twitter) to @AskRobinhood for general questions contactnumber.us.
- Avoid sharing any personal or account information publicly.
⚠️ Avoid Scams
- Never call numbers found via random web searches—they may be fraudulent .
- Robinhood will never ask for your password, 2‑FA codes, social security number, or ask you to install remote access tools .
- Always verify inbound caller ID matches the Robinhood callback number sent by the app robinhood.com+15newsroom.aboutrobinhood.com+15fairygodboss.com+15.
🕐 Response Time & Availability
| Issue type | Channel | Availability | Notes |
|---|---|---|---|
| Urgent/security/crypto | Phone callback | 24/7 | Full round-the-clock access fairygodboss.com+6newsroom.aboutrobinhood.com+6thetradeinfo.com+6 |
| Brokerage (trading/banking) | Phone callback | Mon–Fri, ~8 am–8 pm ET / 7am–9pm ET | Extended support for options till Saturday |
| Non-urgent | Chat or Email | Varies | Standard queue, can take hours or days |
✅ Best Steps to Contact Robinhood
- Open the app → Account → Help → Contact Support.
- Choose your issue and:
- Request a callback for urgent matters.
- Use chat for quicker text-based help.
- Email support@robinhood.com for non-urgent or complex issues.
- Track your support requests in the app: previous chats & call status are all visible paperswithcode.com+3elliott.org+3reddit.com+3.
- Use social media (@AskRobinhood) only for general inquiries—never share sensitive data publicly and robinhood support number.
If you’re having difficulty requesting a callback or stuck in a loop, some users find posting a general message on X (without private info) helps escalate response thetradeinfo.com+1contactnumber.us+1elliott.org.
Let me know if you’d like help with a specific type of issue!